Will Brown Internet Ref:SG_home_100223q10_InsuranceCode_WPx4 23/02/2010 15:44
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STARGLAZE WINDOWS HAMPSHIRE LIMITED
Our service
Please read some of our recent testimonials
Phone us free on 0800 88 99 99
We are committed to providing the highest level of customer care.
Our sales consultants are very experienced with full product knowledge and are there to assist you. You will not be subject to high pressure selling or persistent sales jargon. Should you request one, they will provide you with an accurate estimate (subject to survey).
We will offer you a design service in the comfort of your own home, answering any of your questions, we can take care of any planning and building control issues in relation to your improvement project.
All our staff have many years experience and will look after you and your home, they will be happy to answer your questions at any stage. They are also fully insured.
We have an easy to read contract that makes it clear what you will be getting. We also have our peace of mind guarantee, see below. Should your installation develop a fault after the warrantee period our service department may still be able to help, so please call us.
Starglaze Windows Hampshire Guarantee
1. Starglaze Windows Hampshire Guarantees to repair or replace free of charge, any PVCu window frame installed by Starglaze Windows Hampshire which develops a fault due to defective materials or workmanship within ten years of the date of installation, in accordance of the written Starglaze Windows Hampshire warranty validated on receipt of full payment. You must notify us in writing quoting your contract number if you wish to make a warranty claim.
2. Starglaze Windows Hampshire Guarantees to repair or replace free of charge, any double glazed unit installed by Starglaze Windows Hampshire which develops condensation between the panes within five years of the date of installation. You must notify us in writing quoting your contract number if you wish to make a warranty claim.
3. Despite the fact your statutory rights remain unaffected, this guarantee does not extend to:
• Minor imperfections with the glass which are outside the scope of the visual quality standards of the Glass and Glazing federation. The glass used in Starglaze Windows Hampshire is of the best available quality but may have minor imperfections. You will have the benefit of the glass manufactures were applicable but Starglaze Windows Hampshire can not promise a higher standard of glass than currently provided;
• Damage due to misuse, neglect or lack of maintenance by you; we strongly advise you to refer to the maintenance information in your customer care pack.
• Goods that have been removed or repositioned by persons other than Starglaze Windows Hampshire personnel;